Your CCTV systems protect your people, assets, and property, but if they are not functioning correctly, they could be leaving you at risk.

By automatically and remotely checking the status of your CCTV systems 24/7, we can ensure they are operational when you need them most.

Issues are reported to our service team automatically, so we can proactively resolve Faults, Tampering, or Vandalism - before they become critical.

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What is 24/7 automated checking?

Our unique automated CCTV checking service gives you the peace of mind that your CCTV installations are operational and fit for purpose.

By targeting systems identified with issues, you can reduce system downtime and your security risks.

How does it work?

It works by automatically connecting to your CCTV systems every hour and retrieving diagnostic and operational information.

This information is automatically analyzed, and issues are reported to our service team, who can either resolve remotely or schedule a service visit.

Why 24/7 automated checking?

Problems with CCTV systems often go unnoticed until after an incident occurs, leaving sites vulnerable if a problem occurs between service visits.

Checking CCTV systems manually every day can be time consuming, repetitive, and inaccurate.

Our automated service makes us aware of issues as they happen, so we can target our engineering resource to ensure your CCTV systems are working and fit for purpose when they are needed most.

Key Benefits

  • Issues are detected automatically.
  • More effective CCTV maintenance.
  • Target your service visits.
  • Reduced system downtime.
  • Daily system status reporting.
  • Live web page view.

Routine System checks

  • System Connection
  • Camera Failure
  • Disk Recording
  • Record Duration
  • Time Accuracy
  • Image Integrity

Live Status Page

We provide you with a web link so you can see the live status of your CCTV systems on your phone, tablet, or browser at any time.

Daily Status Report

As part of the service, you receive a Daily Status Report which shows a ’snapshot’ status of all your sites in one email.

24/7 Peace of Mind

We check your CCTV systems every hour of every day, so faults and issues can be detected and resolved in a timely manner.

CCTV Maintenance Checks Datasheet


Ask a question about Videcom Automated CCTV Maintenance Checks.