Videcom Security Privacy & Cookie Policy
Videcom Security Ltd respects the privacy of visitors to this website and is committed to handling personal information securely and responsibly. This policy explains the information we may collect through the website, why we use it and the choices available to you.
Information we may collect
When you contact us or submit information through this website we may collect information such as:
- Your name and job title
- Telephone number
- Email address and other contact details
- Company or organisation details
- Information you choose to provide in an enquiry
How we use your information
We use information submitted through the website to respond to enquiries, communicate with customers and prospective customers, provide requested information and manage our business relationship with you. Where appropriate, information may also be retained for legitimate business, contractual, security or legal purposes.
We do not sell personal information. We only share information where this is necessary for the operation of our business, the provision of services, where you have asked us to do so, or where disclosure is required by law. Where third parties process personal information on our behalf, we expect appropriate data protection and security arrangements to be in place.
Data protection
Personal information is handled in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018. We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of contractual, operational and legal requirements.
Your information rights
Depending on the circumstances, UK data protection law provides rights in relation to personal information, including rights of access, correction, erasure, restriction, objection and data portability. You may also withdraw consent where consent is the basis on which information is being processed.
To ask a question about your personal information or exercise a data protection right, please contact us at info@vpuk.com or write to:
Videcom Security Ltd, Fordoun House, Rue De St Lawrence, Waltham Abbey, Essex, EN9 1PF.
You also have the right to raise a concern with the Information Commissioner's Office (ICO). Further information about data protection rights is available from ico.org.uk.
Cookies and website usage
This website may use cookies and similar technologies that are necessary for website operation or that help us understand how the site is used. Cookies do not give us unrestricted access to your computer or personal information. Browser settings can normally be used to control or delete cookies, although disabling some cookies may affect website functionality.
Links to other websites
Our website may contain links to third-party websites. Once you leave our website, the privacy practices of those websites are outside Videcom Security Ltd's control. You should review the privacy information provided by the relevant website.
Changes to this policy
We may update this policy when our website, business practices or legal requirements change. The current version published on this website will apply.