ICO Registration Z9690479
Videcom Security Limited is committed to protecting personal data and handling it responsibly, securely and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal data will be processed lawfully, fairly and transparently, collected for specified and legitimate purposes, limited to what is necessary, kept accurate where appropriate, retained only for as long as required, and protected using appropriate technical and organisational measures.
As part of its security systems work, Videcom may from time to time be required to access, handle, transfer or temporarily store client data, including CCTV or other video recordings. Where Videcom processes personal data on behalf of a client, that data will be handled only for the agreed purpose and in accordance with the client's authorised instructions, applicable contractual requirements and data protection law.
Client video, images, system information and other confidential data must be protected against unauthorised access, disclosure, alteration, loss or copying. Access will be limited to authorised personnel who require it for their work.
Videcom will not view, copy, disclose or otherwise process client video data except where this is necessary to provide the agreed service, has been authorised by the client, or is otherwise required or permitted by law.
Where recordings are supplied for technical investigation, evidential export, maintenance, recovery or another authorised purpose, Videcom will take reasonable steps to preserve their security and integrity while they are in its possession or control.
Retention periods for CCTV and other personal data are determined by the organisation responsible for that data and should reflect the purpose for which it is processed. Videcom will follow the client's documented requirements for retention, return or secure deletion where it is acting on the client's behalf.
Videcom also treats client documentation, site information, system configuration details, credentials and equipment information as confidential and applies appropriate safeguards when such information is placed in the Company's or its employees' care.
Videcom reviews its data protection practices periodically and will update this policy where necessary to reflect changes in legislation, regulatory guidance, technology or business operations.