Remote Access
Videcom remote support is designed to enable our engineers temporary and managed remote access to your CCTV systems for configuration, fault finding and repair. All remote connections are logged and managed through our service portal.
Installing TeamViewer can allow for unattended remote support if required: This is protected by site ID and password and is again all logged centrally. Quick Remote allows for ad hoc connectivity with user prompting for permissions and maintaining the remote access session.