Gold
All inclusive Security Maintenance
  • Fully Parts and Labour inclusive 24-7 365 days a year cover for all your security equipment under contract.
  • Free loan equipment provided whilst any unit is off-site for repair ensuring the system is still operational.
  • Fully inclusive repairs both workshop and manufacturer for "in-life" hardware.
  • Software updates and bug fixes within client purchased licence agreement.
  • Cover ioncludes bank holidays, weekends and out of hours
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    Silver
    Electronic security maintenance
  • Includes cost of a minimum of one preventative maintenance visit per annum.
  • Free loan equipment provided whilst any unit is off-site for repair ensuring the system is still operational.
  • Equipment repairs off-site by Videcom are free. Only Non-guarantee manufacturer repairs are chargeable.
  • Consumable items chargeable include e.g. hard disks & ventilation fans.
  • No Labour charges for any number of emergency call-outs.
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    Bronze
    Videcom CCTV Maintenance
  • One mandatory inspection visit per annum to check the system to ensure continued full value from the equipment installed, chargeable at agreed hourly rate.
  • Customer is listed for response within the hours Mon -Thurs 9.00 -17.30 & Fri 9.00 -17.00.
  • All emergency call-outs are chargeable and must be initiated by client.
  • Preferential loan equipment hire rates.
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    Main Operating Sectors

    CCTV for Industry

    Manufacturing & Industrial

    From site security through to remote plant monitoring Videcom are a security partner of choice. With extensive experience working with Transco, Merck and MK Electrics providing both plant monitoring CCTV as well as site and perimeter protection..
    Case Study
    CCTV for Money Markets

    Financial Institutions

    Financial institutions with thier specific access control and security needs along with the need to maintain operations provide a diverse set of challenges to our design and installation teams both for their access control, electronic locking and CCTV surveillance requirements.
    Case Study
    Office Security & CCTV

    Office Buildings

    From multi-occupancy through to single entry offices, Videcom are on hand to design a solution for your security needs. With additional features such as Video Badging, Facial Recognition, Remote CCTV monitoring and asset tagging.
    Case Study
    Safer Neighbourhoods CCTV

    Residential Communities

    Safer Neighbourhoods and public safety CCTV form a significant part of Videcoms customer portfolio. An important use of high definition CCTV from our Town and City Centre systems through to our SceneVu RDC cameras..
    Case Study
    Town Centre CCTV

    Municipal CCTV

    Town and City Centre CCTV; A major part of the Videcom business portfolio, we are a major public safety CCTV systems installer and integrator responsible for many major public safety CCTV systems.

    Case Studies
    CCTV for Schools

    Schools, Colleges & Universities

    CCTV for Schools; With many long standing customers Videcom are a major CCTV and Access control installer into schools, colleges and universities. Understanding the need to work within the school calendar. All our engineers are fully CRB vetted.
    Case Studies
    CCTV for Warehouses

    Distribution Facilities

    Warehousing CCTV; With HD ONVIF options from LG CCTV providing excellent coverage of storage isles by utilising their Portrait View configuration designed for corridor and isle surveillance.
    Case Study
    Shop CCTV

    Retail Industry

    CCTV for shops; From our simple and longstanding Shop4 products, low costs, easily installed IP HD ONVIF CCTV solutions designed for small retail outlets through to multi-site retain chains with central CCTV Monitoring.
    Case Study